Valibiz

Customer Support

Contact us for help choosing a service, sharing project details, checking an order or raising a concern.

How to reach us

support@valibiz.com
+44 7882 533265
16 Robin Hood Way, Nottingham NG2 2FX, UK.

You can also use our contact form. Include your order number and a clear explanation of your question. Never send passwords or full card details.

Delivery enquiries

Check your spam folder if you are expecting feedback. If it has not arrived by the agreed date, email us with your order number. Send any corrections to your project details as soon as possible.

Concerns and complaints

Tell us what went wrong and how you would like it resolved. We will review the order, agreed scope and your concerns, then contact you about the next steps.

Read our Refund Policy and Service Delivery Policy. Support hours and response times are not yet confirmed; no response-time guarantee is advertised.