What to know before ordering a Valibiz service.
What information do you need from me?
For a website or landing page review, provide its URL and your main objective. For a social profile audit, provide the platform and profile URL or username. For branding feedback, provide your business name, a brief description, relevant links and your questions.
How do I send my website or profile?
Use the project details fields on the service page before adding it to your cart. If you need to add or correct information after ordering, email support@valibiz.com with your order number. Do not send passwords or payment card details.
What will I receive?
A concise written report or written branding consultation with observations, priorities and practical recommendations. The scope is described on each service page.
How is my feedback delivered?
We send your written feedback to the email address provided at checkout. Branding Consultation is written feedback by email, rather than a live call.
How long will it take?
Delivery timeframe: [ADD CONFIRMED DELIVERY TIME]. A confirmed timeframe must be published before launch. We need payment confirmation and complete project details before work can begin.
Can I order more than one service?
Yes. Add each service and its project details to your cart. If you need multiple reviews of the same type for different projects, contact us first so we can confirm the scope.
Do you make changes to my website?
No. Website editing, coding, redesign, copywriting, social account management and implementation are not included. You can use the recommendations yourself or share them with your chosen developer or designer.
Do you guarantee more sales or followers?
No. Our services provide observations and recommendations. Outcomes depend on many factors, including how changes are implemented.
What is your refund policy?
Please read our Refund Policy. Cancellation rights and any refund depend on the circumstances and whether work has begun or been completed. Your statutory consumer rights are not excluded.
How can I contact support?
Email support@valibiz.com, call +44 7882 533265 or use our Contact page. Include your order number if your question concerns an order.